This notice covers gas connector hose safety advisory. Read the full advisory below for affected models, safety actions, and next steps.
Gas connector hose safety recalls have targeted multiple manufacturers over the past two decades, making regular inspection of the flexible connector behind your DCS gas range or cooktop one of the most important — and most overlooked — home safety tasks. Whether your unit uses natural gas or liquid propane, a failing flexible connector can cause a gas leak that leads to fire or explosion.
Advisory Notice: This post summarizes a recognized industry-wide safety issue with flexible gas appliance connectors and past CPSC recall actions in this category. It is not a currently active CPSC recall for a specific named product. Always verify the latest recall listings at cpsc.gov/Recalls.
Why This Matters for DCS Appliance Owners
DCS professional gas ranges, cooktops, and wall ovens connect to the household gas supply via a flexible gas connector — either a corrugated stainless steel tube (CSST) or a coated brass connector. The CPSC has historically issued recalls on specific brands of uncoated brass connectors due to brittleness, cracking, and corrosion. Any aging or damaged connector creates a gas leak risk. Connectors older than 10 years, or those that have been kinked, stretched, or exposed to cleaning chemicals, should be considered for immediate replacement.
Common Causes of Connector Failure
Flexible gas connectors can fail due to: age and metal fatigue (connectors older than 10 years are at elevated risk), physical damage from moving or repositioning the appliance, corrosion from moisture or cleaning product exposure, kinks from improper installation or tight cabinet clearances, and use of non-rated sealants or incompatible fittings at the connection points.
What To Do — Inspection and Action Steps
- Inspect your gas connector annually. Carefully pull the range away from the wall and visually examine the full length of the connector. Look for rust, discoloration, cracks, kinks, or flattened sections.
- Check the connector age. If you cannot determine when it was installed, or if it is more than 10 years old, replace it proactively with an AGA/CSA-certified connector.
- Perform a soap-bubble leak test. With the gas supply on, brush a mixture of dish soap and water over all connector joints and fittings. Bubbles indicate a gas leak — shut off the gas supply valve immediately and do not use the appliance.
- Never use Teflon tape on gas fittings unless it is explicitly rated for gas service. Use only connectors, fittings, and pipe dope approved for natural gas or propane, as marked on the packaging.
- Call a licensed plumber or DCS support if you detect any leak, see physical damage, or are unsure about your connector’s condition. Do not attempt connector replacement yourself unless you are qualified to do so.
Contact Information
DCS Customer Support:
Fisher & Paykel Support: 866-936-7327
CPSC Recall Database: www.cpsc.gov/Recalls
Gas Emergency: Evacuate immediately and call your gas utility company or 911.
Urgency Level: MODERATE — ONGOING. This is a recurring maintenance safety issue rather than a single active recall. Annual inspection of all gas connectors in your home is strongly recommended for every DCS gas appliance owner.