Rangetops Medium Severity
UNEVEN Appliance Error Code

DCS Rangetops UNEVEN Error: Uneven burner flame

The dcs rangetops error code uneven indicates Uneven burner flame. This guide covers symptoms, diagnostic steps, and repair options. What UNEVEN Means on a DCS Rangetop UNEVEN on a DCS drop-in rangetop describes a burner ring that produces a noticeably asymmetric flame — taller on one side, gapped on another, or clustered to one arc […]

Sometimes

DIY Fixable

From $150

Typical Repair Cost

30-60 min

Pro Repair Time

Quick Assessment

Answer to continue safely

Is it safe to keep using?

Maybe. An uneven flame is not an immediate safety emergency if the burner ignites cleanly and stays lit. However, uneven combustion reduces cooking performance and can develop into a yellow flame condition. Clean the burner cap and reseat it before continued use. Do not use if the flame turns yellow or develops a gas odor.

Can I reset the code?

No. UNEVEN is caused by a physical gas distribution problem, not a control board error. Resetting the rangetop will not change the flame pattern. Cleaning and correctly reseating the burner cap is the required remedy.

When to stop immediately?

Stop if you notice: Any portion of the uneven flame turns yellow or produces soot., Gas odor is present with the burner lit..

Symptoms You May Notice

Flame is taller on one side of the burner ring

The burner ring flame is visibly higher on one arc and lower or absent on the opposite side, confirming uneven gas distribution across the burner cap ports.

Cookware heats unevenly across the bottom

Food or liquid in a pan heats noticeably faster on one side, confirming that the asymmetric flame is delivering heat unequally to the cookware.

Gaps visible in the flame ring

One or more sections of the burner ring show no flame at all while adjacent sections burn normally, indicating those specific ports are fully blocked.

Flame lifts or spits at certain positions

At specific points around the ring the flame lifts away from the burner cap or pulses erratically, suggesting partially blocked ports forcing gas flow through adjacent openings.

Possible Causes

1

Selectively clogged burner cap ports

Dried food residue or boilover material has blocked specific ports on one side of the burner cap while leaving others clear, creating the asymmetric flame pattern.

DIY Possible
2

Misaligned or warped burner cap

A burner cap that is off-center, tilted, or warped from heat does not distribute gas uniformly around the ring, producing uneven combustion even with clean ports.

DIY Possible
3

Damaged or corroded burner head

The burner head casting itself is cracked or corroded, creating an uneven gas distribution channel that cannot be corrected by cleaning alone.

Requires Professional

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Remove and thoroughly clean the burner cap

    Remove the burner cap and soak it in warm soapy water for 20 minutes. Use a straightened paper clip to individually clear every port hole, then rinse thoroughly, dry completely, and reseat.

    Hold the clean cap up to a light source and look through each port — it should be clear. Any that remain dark after cleaning are still clogged.

  2. 2

    Reseat the burner cap correctly

    Place the clean, dry burner cap on the burner base and confirm it sits flat — no tilting or rocking. Align the locating pin with the corresponding notch. Even a 1 mm tilt can redirect gas flow and create an uneven flame.

    After seating, press down gently on opposite edges to confirm the cap is fully flat. Rocking means the pin isn't engaged.

  3. 3

    Inspect the burner cap for warping or damage

    Place the clean burner cap on a flat surface (such as a countertop) and check whether it sits flat without rocking. A warped cap cannot distribute gas evenly regardless of how clean the ports are.

    Burner caps exposed to repeated boilovers or high heat can warp slightly over time. A warped cap needs replacement, not further cleaning.

When to Call a Professional

Contact a qualified technician if:

  • UNEVEN persists after thorough cap cleaning and confirmed flat reseating.
  • Burner cap is visibly warped and needs replacement.
  • Burner head casting shows visible cracks or heavy corrosion.

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

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